TERMS OF SERVICE

 Our only commitment is transparency and respect for our customers, which is why we have a working method that is very different from what we usually find out there, our main objective is to deliver a quality experience to our customers.

The main characteristic of the entire Netmantos team is transparency and good humor. We always work with seriousness and clarity, seeking the best relationship with our clients.

We are committed to offering you the best online shopping experience, which is why here on the other side there is a completely dedicated team from the confirmation of your order to the preparation of your package and the shipping process.

Netmantos works directly with the best manufacturers and suppliers in the world, and that is how we obtain exclusive products. After finalizing your order, your package will be sent directly from our international logistics to the address left at the time of registration, with the exception of customers who made personalized shipping to BR.

In order to maintain the transparency of our services, it is extremely important to make the following conditions clear.

- In case of loss or any delivery problem related to our carrier, a new shipment will be requested and the delivery period will restart.

- For exchanges, we cover the shipping costs for both ways.

 

We appreciate your trust in our work. If you have any questions, we are available through our customer service channels.